Terms and Conditions

In compliance with the provisions of Article 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), we hereby inform you of the following aspects regarding the service provider:

Owner: REQ Aluminium
Contact Email: info@reqaluminium.com

For the purposes of the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that your data will be included in a file of personal data whose ownership lies with REQ Aluminium, who has taken appropriate security measures. This file is duly registered with the Spanish Data Protection Agency.

By providing your data through the contact form provided for this purpose, you expressly agree to the inclusion of the same in the aforementioned file to process the order placed, as well as to expedite and facilitate purchases on the portal and allow access to the user’s purchase history. Likewise, in the cases in which it is so requested, the completion and sending of the electronic registration form of www.reqaluminium.comimplies your express consent to the sending of information about special discounts and promotions carried out by the portal, without prejudice to your right to revoke your consent to this treatment when you deem it appropriate. Therefore, you expressly accept and authorize the use of e-mail as a valid procedure for sending communications related to the use of this portal.

Users of www.reqaluminium.com must be registered in order to purchase the products offered on the site. To do so, you must complete an initial electronic form and accept the privacy policy. Upon registration, you will be asked for the necessary data to process the purchase of the selected products. During the data collection process, and in each place of the portal in which such data is requested, the User will be informed of the mandatory nature or not of the collection of such data, and their refusal to provide them will mean not being able to register on the portal and, therefore, not being able to make purchases on it.

REQ Aluminum is committed to protecting our customers’ personal information by utilizing the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. All orders are transmitted in an encrypted format. To make sure your order is secure, simply check it in your web browser while you are in the order section. Most browsers use some type of symbol to alert you to the fact that you are on a secure website. We store your shipping and billing information when you create an account with us, but that information will not be used by anyone other than REQ Aluminum and third parties who provide services related to www.reqaluminium.com.

The portal www.reqaluminium.com uses an automatic recognition system based on cookies, which will allow you to directly access your data, speeding up the purchase process. Cookies are small data files that are stored by your browser on your computer’s hard drive. Most web browsers automatically accept cookies, but you can change your browser settings to prevent such acceptance.

The User has access at all times to his/her private profile, being able to modify, edit or delete the information provided, as well as to manage his/her cancellation directly or by means of a request addressed to info@reqaluminium.com or by writing to the owner of the portal along with a copy of your ID or equivalent document.

In order to fulfill the purposes indicated above, it may be necessary to communicate your data to other service providers (parcel delivery agencies, financial institutions for the formalization of payment, web hosting services, etc.), so you are informed that, by providing information through the registration forms provided, you expressly authorize such communication.

The user is duly informed of these circumstances and may, at any time, exercise his or her rights of access, rectification, cancellation or opposition, as indicated below.

The User guarantees that the personal data provided through the form are truthful, being obliged to communicate any modification thereof. Likewise, the User guarantees that all the information provided corresponds to his/her real situation, that it is up to date and accurate. In addition, the User undertakes to keep their data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and the damages that may be caused by it REQ Aluminium, as owner of the portal. www.reqaluminium.comor to third parties as a result of the use of such data.

You are informed that you may exercise, with respect to the data collected, the rights recognized in the Organic Law 15/1999, of Access, Rectification, Cancellation of data and Opposition. Therefore, you are informed that you may exercise these rights by sending a written and signed request, together with a photocopy of your ID card or equivalent identification document, by post to the following address REQ Aluminium, or by e-mail to the following address info@reqaluminium.com.

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